Cooperation with BlueCare: Doctors now share documents digitally with patients

Through BlueCare’s cooperation with Well, around 2000 doctors across Switzerland benefit from a simple connection to their patients: With just a few clicks, they can make medical documents such as doctor’s reports directly and securely available to them in their Well app. The connection meets the highest data security requirements and the data is stored on servers in Switzerland. To use the service, patients simply need to request a connection to the desired doctor’s office in the Well app. In order for the connection to be established, they must already be registered as patients in the practice and, for security reasons, be fully authorised in the Well app. The BlueConnect software solution is compatible with all practice software products available on the market. The beta version of the Well app has already been available for download free of charge to all persons resident in Switzerland since August 2021. The full version will be released in spring 2022.

Simpler interfaces – more efficient processes
Well Gesundheit AG has thus reached a milestone on the way to realising its vision: to create easier access to healthcare services for the Swiss population and to initiate more efficient interfaces and thus more cost-effective processes in the healthcare system. “Thanks to the partnership with BlueCare, Well succeeds in breaking through to the medical profession, an absolute novelty for private individuals in Switzerland,” says Well CEO Alexander Bojer. “And this is just the beginning: Well is open to everyone. New partners will be added on an ongoing basis and will further enrich the offer for users.”

Secure document storage
The documents sent by the doctor are stored in encrypted form on the user’s profile in an additionally secured “medical safe”. The app users decide independently which data they subsequently share with other persons or institutions. No data is shared with insurance companies. The platform is subject to the highest data protection and data security requirements, which is why Well only works with the best technology and service providers.